WHAT TO DO AFTER A FLOOD:

If your home or business has experienced damage from flooding, you need to act fast to save as much as possible. When it comes to flood cleanup, there are some things you can and should do immediately, and other things you’ll need help doing. To ease your stress and guide you through what to do after a flood, the professionals at ServiceMaster Restore® put together a list of five critical flood cleanup tips.

1. CHECK FOR SAFETY HAZARDS

If you have flood insurance, call your insurance agency first to report your flooded home. Then, start to assess the damage. Here are a few questions you should ask to ensure your safety:

Is your home structurally secure? Call the experts for a safety inspection. Water damage can threaten the stability of your home, from its foundations and floors to its supporting beams and ceilings. If the flood water level is significant or you are concerned the structure might collapse, do not risk entering your home.

 Is your power still on? Standing water mixed with electricity puts you at risk for an electrical shock – so don’t proceed without taking a few precautions. If you have safe exterior access to your breaker box, turn off the power before coming into contact with any standing water. If you don’t have access, contact your local power company before going inside. If you’re unsure whether your power is still on, do not enter your house, especially if the water level is above your outlets.

Is there a gas leak? If you smell any gas, do not enter your home. Gas leaks are extremely hazardous and potentially deadly. Alert your utility company right away if you suspect there is a gas leak in your home.

Is the flood water contaminated? Sewage and harmful chemicals often contaminate floodwaters, which can put your health at risk. If you suspect contaminated floodwater, seek help to assess the damage, start the cleanup, and protect your health and belongings.

Related: FLOOD AWARENESS AND PREPAREDNESS TIPS

2. REMOVE ITEMS WITHIN YOUR REACH

When it is safe to return to your home, remove as many items as you can to prevent further damage. Even items not in immediate contact with water can be damaged by increased humidity and moisture after a flood. The faster you remove items, the more likely they can be repaired or restored. Take particular care removing electronics – they too can create electric shock if powered up or plugged in, yet they are often the items you want to save most. Do not attempt to remove submerged electronics unless they are unplugged and your power is off. Dry any recovered items completely to prevent mold growth and water damage, then store in a secure, dry area. The sooner you call us, the sooner we can send a team out to help you recover as many items as possible.

3. EXTRACT WATER AND PREVENT MOLD

Depending on how high the water level is and whether you have carpets, you can attempt water extraction on your own or call in flood damage restoration specialists. If attempting to remove the water yourself, rent a wet vacuum or submersible pump and remove as much of the water as you possibly can. To prevent mold growth, it’s absolutely critical to keep the humidity level as low as possible while you dry your home and furnishings. Open as many windows as you can and run fans and dehumidifiers to increase the ventilation around your house and accelerate the drying process. We can exponentially accelerate the drying process by bringing in our specialized drying equipment.

4. CLEAN, SANITIZE AND RESTORE

Once water damaged areas have dried out, including wood beams, carpets, and drywall, you must clean and sanitize the surfaces to avoid toxic mold growth, infection, and disease. All carpeting and upholstery need to be thoroughly cleaned and dried, as well, including carpet padding and cushions. Carefully wash and sanitize anything touched by floodwaters. You’ll need different techniques and approaches to clean floors, countertops, carpets and furniture, clothes, and personal belongings. Some items may be beyond saving and should be replaced. Once your home is dry, assess the level of damage to prioritize what gets cleaned and what gets replaced. We are able to thoroughly sanitize to prevent any mold growth, as well as remediate any mold that is already present.

5. KEEP A RUNNING INVENTORY

Keep a careful record of all damages, including pictures, videos, and any estimates and receipts for restoration or repairs. You’ll need these items for any insurance claims (this is something we are happy to help with as well!). Flood Cleanup and Expert Guidance ServiceMaster Restore® is by your side with our genuine commitment to getting you safely and effectively from crisis to resolution after a flood. If your home is flooded and you need guidance and expertise, call the professional water damage repair experts at ServiceMaster Restore® as soon as possible to handle the initial assessment, water extraction, and drying. We provide written estimates every step of the way and have technologically advanced tools to ensure proper flood cleanup. ServiceMaster Restore® also offers document restoration, electronics recovery, carpet cleaning, and mold remediation services to save your home and as many of your memories as possible after a flood. It’s never easy to clean up after a flood, but it’s easier with help from the experienced professionals at ServiceMaster Restore®.

DIY MOLD REMOVAL: PROCEED WITH CAUTION

Mold can thrive wherever there’s moisture, which means it’s right at home here in the Pacific Northwest. While you may be tempted to tackle a mold outbreak on your own, it is not a safe nor an easy cleaning process to take on. Between the health dangers involved and the risk of exacerbating the problem, this is a job best left to the professionals. Here are just a few reasons why DIY mold removal can do more harm than good:

Mold is Dangerous to Clean

Indoor mold damage is a threat to the health of everyone who comes in contact with it. Mold spores irritate the respiratory system and can cause symptoms that include sneezing, runny nose, itchy or watery eyes, and aggravation of asthma symptoms. Those with compromised immune systems are especially at risk of illness caused by mold exposure.

When you attempt to clean mold by yourself, you risk not only your own health but also that of those around you. Mold spores can easily become airborne without the right cleaning tools and techniques. With so many severe health threats in play, it’s always best to rely on a professional mold removal service to tackle any mold you encounter in your home or business.

You Don’t Know What is Causing the Mold

The surest way to combat mold is to eliminate the moisture that is allowing it to thrive. Sources of excess moisture can include humidity, leaking pipes and appliances, spills, wetness in bathrooms, and more. You cannot simply clean up the symptoms of a mold outbreak without addressing the cause. A mold remediation company, on the other hand, knows how to diagnose and eliminate the source of the problem, including hidden trouble spots you might easily overlook.

You Don’t Know What Type of Mold You’re Dealing With

Not all types of mold are the same. Some are more dangerous and difficult to clean than others, and only a professional mold inspection and testing service can accurately determine the type and severity of a given outbreak. You may be able to detect mold growth visually or by the musty aroma that it gives off, but knowing how to eradicate the problem takes expert equipment and methods. Mold spores must be sent to a lab to be identified, and not all types of mold react to the same cleaning agents. In the case of a particularly dangerous growth such as toxic black mold, the last thing you want to do is exacerbate the problem by failing to adequately get rid of it.

You Cannot Eliminate the Entire Problem

On that note, it’s vital to understand that many DIY mold removal methods can not only fail to fully eliminate a mold problem, but can even make them worse. Oftentimes, mold will eventually return if painted over, sprayed with bleach or non-commercial mold-killing agents, or scrubbed with simple soap and water. What you risk doing in these instances is disturbing mold spores and sending them airborne, which triggers health dangers and only helps the mold spread. Mold is stubborn, which is why a professional mold remediation company is really your best defense when an outbreak occurs.

With decades of experience in identifying and eliminating mold at homes and businesses of all sizes, ServiceMaster Restore® has the know-how and equipment necessary to tackle even the toughest of mold challenges. If you believe you have mold in your home or business, contact us to discuss a customized mold remediation plan to stop the problem in its tracks, before it gets worse. With not only the appearance of your building but also health on the line, this is definitely a job you’ll be glad to leave to the experts.

DIY: REMOVING WATER FROM BASEMENT

 

After a heavy rain, flood, or burst pipe, you may be in a situation where you need to remove standing water from your basement. There are some important things to take into consideration and only a short amount of time. Here are some tips to ensure you know what to do if disaster were to strike.

With a lot on the line, we recommend contacting a professional water damage restoration service when you have water in your basement. Experts at ServiceMaster Restore® know how to clean up a flooded basement with the right safety measures and equipment to do the job properly.

Immediate Steps After a Basement Flood

  • Turn off the power. When your basement fills with water, the first thing to do is safely turn off energy sources around the area. This includes electricity and gas. If you can’t do this without going through standing water, stay safe and leave it to a professional.
  • Wear boots and gloves. It is wise to assume that floodwater can be tainted with sewage or other pollutants. You should keep clear of the area, but if you have to go near the basement for something, cover up. Use waterproof boots and gloves to protect your skin from anything harmful in the water..
  • Call your insurance company. Homeowners’ policies typically don’t cover natural floods, so check with your insurance provider to see what your coverage is. If you live in an area where flooding from natural disasters is common, you should consider adding flood insurance to your policy. Remember – it’s never good to find out after the fact that you don’t have adequate insurance.

Dangers of a Flooded Basement

There are a number of dangers associated with DIY basement water removal. The average homeowner can easily get in over their head in trying to figure out how to remove water from a basement. Because of this, we always recommend letting the experts take care of any flooding/water damage you may be facing. We know what to do with a flooded basement to mitigate damage as much as possible and help keep you safe. However, if you ever are dealing with a flood, these are some possible hazards to be aware of:

  • Graywater or blackwater. This is ground water or rain that swells up and seeps into basements. It’s full of ground pollutants, biological agents, bacteria and other hazards to your health. Unclean graywater or blackwater can cause serious illness and must be cleaned up carefully.
  • Electric shock. Submerged appliances or outlets in your basement pose a risk of severe electric shock or even death. Never wade into water where there might be live electricity.
  • Structural rot. Drywall, insulation, and beams weaken more and more as they remain underwater, putting the very structure of your home at risk. Only professionals have the right equipment to fully dry out your basement and prevent potentially catastrophic damage from occurring.
  • Buckling walls. Walls can buckle when pressure in the surrounding soil builds up due to over-saturation and inadequate drainage. An expert will be able to spot the warning signs.

If you experience flooding in your basement, don’t let a DIY job put your health and the well-being of your home at risk. Instead, contact the experts at ServiceMaster Restore. We’re available 24 hours a day, seven days a week to handle disasters large and small. When a flood happens, your best bet is to have professionals on-site as quickly as possible, so your home can be properly restored.