You Called For Help With Your Flooded Home – Now What?
You just made the horrifying discovery of water creeping, spraying or flooding in your home. And you made the call to your disaster restoration company. They’re on their way to perform an initial inspection while you wait for water removal with soggy carpet and no running water. What happens after that? What will they do? How long will this take?
You were wise to call quickly. Your certified Disaster Restoration Specialist (DRS) needs to spend some time assessing the situation and ask questions. How bad is it? How long has it been wet? What materials are wet? The following outlines a typical flow of events for the mitigation and restoration of most water losses.
1. Address possible dangers
Water in the home not only damages building materials but can also present dangerous conditions to your health and safety. Electrical shock and gas leaks, compromised ceilings and floors, asbestos containing materials, pathogens in sewage and airborne mold are among many risks that require immediate attention. Each of these and other possible dangers can be an even greater issue than the water flooding your home.
2. Find the water and identify the source
There are many types of water losses ranging from sewage covering the whole basement, to the upstairs bathroom sink overflowing for the entire tenth inning. Water migration follows certain habits, but a good technician seeks out the not-so-predictable. Sophisticated instruments find and measure moisture levels in materials such as drywall and wood. These tests define the line between wet and dry materials. An effective drying strategy can now begin.
3. Control mold and microbial growth
Mold spores already present in your home (and everyone else’s home) now has the moisture it needs to begin growing and does so at an alarming rate. Therefore, applications of professional grade antimicrobial products keep mold at bay during the drying process.
4. Manipulate contents to access affected areas
Your DRS needs access to floors and drywall in order to dry them. Furniture, cabinets, appliances and personal items blocking access will be moved to another part of your home or packed and stored off-site until restoration is complete.
5. Demolition of water damaged materials and contents
A responsible DRS always considers saving your home’s materials and contents first. However, not everything can be salvaged. Non-salvageable items are sorted from salvageable items. Items tainted with sewage absorb pathogens and cannot be cleaned and dried.
6. Water removal process
A Disaster Restoration Specialist uses many types of equipment to address a water emergency. Water extractors, fans, dehumidifiers, mat systems, and “dragons” speed the evaporation process. Heaters warm the air, air movers stir up water droplets and dehumidifiers pull that moisture out of the air and drain it away. The amount of water and wet materials determine how long this process takes.
7. Monitor progress
Your DRS will visit your home daily in most cases, to assess drying progress. Drying equipment is monitored, adjusted and removed as soon as possible.
A certified, experienced Disaster Restoration Specialist is your best first call when water threatens your home. So, plan now, before a disaster strikes who to call when you find yourself in need a professional.