FREQUENTLY ASKED QUESTIONS
Time is of the essence. To prevent additional damage, it is important to have water mitigation work started as soon as possible. Our highly trained staff is available 24/7 to help in emergency flood situations. Our team will walk you through your unique situation, outline our applicable services, and offer ways we can address the water damage in your home!
We have staff on call 24/7 365 days a year. Call us now at (360) 733-7788 and we’ll start the process.
Response time is typically 2-4 hours*
*We always strive for the shortest possible response time. During periods of high demand such as storm or weather emergencies, we respond as fast as possible. Our San Juan Island neighbors and Point Roberts customers require special scheduling due to ferry and border travel.
We work on an insurance company approved price list created by a company called Xactware. By using this billing system, we offer an excellent service to our customers by making the billing process as seamless and secure as possible!
Water and fire damage costs can vary significantly depending on the scope of the damage. Contact us for a free estimate!
It depends on how much of the home is damaged. Some of our customers live in their homes while it is drying, but some do choose to move out during the drying process.